Return Form & Labels

All businesses have within the first three days of receiving their packages to notify us for replacement parts, damaged goods, or packages received with the wrong items. Each case may vary based on the circumstances. Our customer service is our top priority so it is important that know our customers are taken care of. Thank you for your business! 

Returned items will be replaced within 3-5 business days upon receiving the returned package.  Items that are returned but unlisted on the return form may affect the replacements that are shipped. 

Note: Ooze is not responsible for lost or stolen packages.